3.4.3.1 Process Miscellaneous Customer Requests : Process Miscellaneous Customer Requests Detailed Process Model Description : 4.2 5.3.2.2 Complete Physical Connection-Disconnection (Exchange) (Future Release)

4.2 5.3.2.2 Complete Physical Connection-Disconnection (Exchange) (Future Release)
Reference: Process Miscellaneous Customer Requests Process Model - Page 6 for the associated business process diagram.
Actor/Role: CSR, CC&B
Description: If a meter is damaged, the exchange process is provided in 5.3.2.2 Complete Physical Connection-Disconnection (Exchange).

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